We're here to help
Real people, easy to reach
Whether you're a member or just exploring, you'll always talk to a human — by chat, email or post.
Chat & messaging
Replies in minutesThe fastest way to reach us. Members message their care team directly in the app — everyone else can use the chat bubble on this site.
Prefer to write it all down? Send us an email and a real person will get back to you.
hello@inovi.healthBy post
inovi B.V.Koningsweg 38-103762 EC SoestThe Netherlands
Support hours
Mon–Fri09:00–18:00 CET
Your care team is available on weekdays. Messages sent outside these hours are answered the next working morning.
In an emergency
Urgent medical concerns should always go to your local emergency services — never wait for a reply from us.
Our Netherlands-based care team replies within one working day.